Your privacy is more than a legal obligation to us — it is a genuine commitment. Find out exactly how we collect, use, and protect your personal information on the 100cui platform.
This Privacy Policy explains how 100cui ("we", "Platform") collects, uses, stores, and protects your personal information when you use the 100cui.pro website and our official mobile apps. We operate with full transparency and are committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
100cui is an online casino and sports betting platform designed for adult users in Malaysia. As a platform that handles financial transactions and sensitive personal data, we take user privacy extremely seriously. This policy applies to all users who register, browse, or use any feature of our platform.
The scope of this policy covers all information we collect directly from you during registration and platform use, information collected automatically through tracking technologies, and information received from legitimate third parties such as payment service providers and identity verification bodies.
We collect your personal information through several means — directly during registration and platform use, automatically through tracking technologies, and occasionally from trusted third-party sources. Below is a full overview of the data categories we collect.
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | KYC verification & compliance |
| Contact Data | Phone number, email address, residential address | Communication & account verification |
| Financial Data | Bank account number, e-wallet, transaction records | Deposit & withdrawal processing |
| Usage Data | Gaming records, wagering, wins, active time | Responsible services & gaming |
| Technical Data | IP address, device type, web browser, operating system | Security & fraud detection |
| Cookie Data | Language preferences, login sessions, display settings | Enhanced user experience |
Every piece of information we collect is used for a clear and legitimate purpose. We do not use your data for anything unrelated to platform operations without your prior consent.
100cui does not sell, rent, or trade your personal information to any third party for their own marketing purposes. However, there are limited situations where we need to share your data with certain parties to keep our services running properly.
Your data security is our top priority. All personal information collected by 100cui is stored on secure servers using industry-standard 256-bit SSL encryption. We implement multiple layers of security to ensure your data cannot be accessed by unauthorized parties.
100cui uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and understand how users interact with our services. Cookies are small text files stored on your device when you browse our platform.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. More information on managing cookies is available in your account settings.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the data protection principles we adhere to, you have a range of rights regarding the personal information we hold about you. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal information we hold about you within 21 working days.
If your data is inaccurate or out of date, you may request a correction through your account settings or customer support.
You may request deletion of your account and personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time, free of charge.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may request restriction of your data processing in certain situations while a dispute or investigation is ongoing.
The 100cui platform is strictly for adult users aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
We apply an age verification process during registration and may request proof of age via identity documents during the KYC process. These measures form part of our commitment to responsible gaming and the protection of vulnerable individuals.
The 100cui platform may from time to time contain links to third-party websites or services. Our Privacy Policy does not apply to those third-party websites or services. We encourage you to read the privacy policy of each website you visit separately.
If you have any questions, concerns, or complaints regarding how we handle your personal data, do not hesitate to contact us. Our Data Privacy team is always ready to assist you.
You can reach the 100cui Data Privacy Officer via live chat available 24 hours a day, 7 days a week within the platform, or by email at [email protected]. All privacy-related enquiries will be responded to within 3 to 14 working days depending on the complexity of the issue raised.
If you are unsatisfied with our response, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory body in your jurisdiction.
We invest in best-in-class security infrastructure to ensure your privacy is protected at every level.
All communication between your device and our servers is protected by 256-bit SSL encryption. Your data cannot be read by anyone in transit — including us.
Our identity verification process uses secure OCR technology and facial recognition. Your documents are stored with full encryption and accessed only by authorized compliance personnel.
Our AI system monitors transaction patterns and account activity in real time to detect and block any fraudulent activity or unauthorized access before it affects your account.
Your data is stored in ISO 27001-certified data centres with automatic backup systems. Even in the event of a technical failure, your data remains protected and recoverable.
Our operations are designed to fully comply with Malaysia's Personal Data Protection Act 2010. We conduct regular internal compliance reviews and update our practices in line with changes in the law.
Only staff with a legitimate work requirement are permitted to access member data. Every access is automatically logged and audited by our internal security team on a weekly basis.
Join over 500,000 Malaysian members who trust 100cui as their online entertainment platform of choice — with privacy and security as the top priority.